Track and trace for printed labels

Information from the customer printed label is stored in your customer service database and used to generate a URL that calls our Track & Trace engine and returns a formatted result page.

1. Gather required information

The information required from the courier ticket comprises one field:

Field Explanation Type Size
Label Number The number pre-printed on the charge label by NOW Couriers. Numeric 8

2. Generate the URL

The URL (web address) to call the Track and Trace engine must be constructed as follows:</p>

  1. Replace the string nnnnnnnn with the actual customer identifier
  2. Replace the string cccccccccccc with the actual Consignment Identifier
  3. The result page is returned as a plain HTML response without frames.