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Welcome to NOW Couriers.

Trace and Trace for Printed Labels

Information from the customer printed label is stored in your customer service database and used to generate a URL that calls our Track & Trace engine and returns a formatted result page.

1. Gather Required Information

The information required from the customer printed label comprises of two fields:

Field Explanation Type Size
Customer Identifier A code to uniquely identify the customer that generated the customer printed label for the consignment. Character 8
Consignment Identifier The customer's internally-generated unique identifier for the consignment. Character 12


2. Generate the URL

The URL (web address) to call the Track and Trace engine must be constructed as follows: xxxxxxxx&consignment_id=cccccccccccc&request_id=3

  1. Replace the string nnnnnnnn with the actual customer identifier
  2. Replace the string cccccccccccc with the actual Consignment Identifier
  3. The result page is returned as a plain HTML response without frames.