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If you were out when we tried to deliver your item your courier will have left a card for you. Use the details on the card to complete the form below and arrange for collection, redelivery or redirection of your item.

  • There is no cost for item pick-up from your local NOW Couriers collection point
  • If you request a signature be required on redelivery this will incur a charge
  • There is no charge for redelivery if you give us permission to leave without a signature (you can specify a safe place for us to leave your item)
  • Many of our customers find delivery to their work address the most convenient option
Please call us on 09 526 9170 to arrange redelivery.
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You have three options for receiving your item.
  • Collection from our branch: You may choose to collect your item from your local NOW Couriers branch.
  • Redirection: You may choose to have the item delivered to an alternative address (i.e. your workplace)*.
  • Redelivery: You may choose to have the item redelivered to the same address*.

*An additional charge may apply should you require a signature on delivery arranged with special instructions.