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Welcome to NOW Couriers.

Fuel Adjustment

Fuel Adjustment Factor

MonthFAF %
November 20173.9%
October 20173.2%
September 20172.2%
Click here to view previous month's data
August 20173.0%
July 20173.8%
June 20174.0%
May 20174.0%
April 20174.3%
March 20174.2%
February 20173.5%
January 20172.8%
December 20163.2%
November 20162.5%
October 20162.1%
September 20162.1%
August 20162.9%
July 20162.4%
June 20161.5%
May 20161.3%
April 20160.2%
March 20160.2%
February 20161.6%
January 20162.6%
December 20152.7%
November 20153.0%
October 20152.8%
September 20153.5%
August 20153.8%
July 20153.7%
June 20152.8%
May 20152.7%
April 20152.2%
March 20151.8%
February 20153.5%
January 20154.7%
December 20145.3%
November 20145.5%
October 20145.4%
September 20145.5%
August 20145.8%
July 20145.5%
June 20145.2%
May 20145.5%
April 20145.5%
March 20145.8%
February 20146.0%
January 20145.5%
December 20135.5%
November 20136.0%
October 20135.8%
September 20136.0%
August 20135.4%
July 20133.0%
June 20133.3%
May 20134.0%
April 20133.8%
March 20133.9%
February 20133.8%
January 20133.8%
December 20124.1%
November 20124.3%
October 20123.8%
September 20123.1%
August 20124.0%
July 20124.3%
June 20124.3%
May 20124.0%
April 20123.9%
March 20124.4%
February 20124.6%
January 20123.1%

RUC Adjustment Factor

From July Now Couriers will be introducing a road user charge. Click here for more information.

Increase DateRUC%
July 20153.1%


A 9.8% disruption surcharge on inter island freight movements between the North and South Islands in both directions currently applies.

This page is designed to help you with any questions you may have regarding Fuel Adjustment.


Fuel Adjustment Factor FAQ

What is a Fuel Adjustment Factor (FAF)?

Fuel costs are understandably one of the most significant and variable cost components of our business. The Fuel Adjustment Factor (FAF) was introduced for the purpose of recovering the increased costs in fuel, primarily diesel, to fairly compensate our contractors, line haul operators and where relevant, to cover increased airfreight and ferry fuel costs.

How much will the FAF cost me?

The FAF will be calculated on the first day of each month and will be based on the average diesel price from two months earlier. By using this mechanism, we can:

  • Provide transparency for customers to see how it is calculated
  • Take into account any shifts in the price of fuel that impact significantly on the price of moving courier items
How will this impact my business?

We will be using a base rate of $0.95 (diesel pump price including GST) for domestic courier services.

Every 1c movement above $0.95, in the average pump price*, will result in a 0.1% increase in our pricing. FAF will be rounded up to the nearest cent; this is updated monthly and will be automatically adjusted on your invoice.

The rates for our Fuel Adjustment Factor will be recalculated on a monthly basis.

Nationally and globally, the courier and transportation markets have seen massive increases in fuel prices. In the past, NOW Couriers has tried hard to absorb these costs, minimising the impact on our customers. Unfortunately prices have come to a level where we must follow other transport operators in implementing a "fuel surcharge" system.

*Average diesel price as published by the Ministry of Economic Development – we will calculate the FAF for any given month using the average diesel prices from two months earlier.
Will I be notified of each increase?

Our website will be updated each month detailing the increase/decrease for that month. You can find this page in our FAQs section.

How does Emissions Trading Scheme impact FAF?

The New Zealand Emissions Trading Scheme (ETS) is part of the Government’s primary response to global climate change. Effective 1st July 2010 an additional tax will be applied to fuel, and passed on through the pump price. For more information on the ETS visit

What is the current "base rate" at which I will be charged FAF?

The FAF base rate as of 5th August 2013 is $0.95.