Several inter-island ferry sailings have been cancelled for the remainder of the week due to mechanical issues. We sincerely apologise for any disruption this may cause. As a result, backlogs are expected, and delays will impact all inter-island road freight movements during this period. Customers with time-sensitive, urgent, or perishable items are encouraged to consider utilising airfreight options where possible.
Our Service Standard
NOW Couriers understands meeting service expectations is very important. This is why when we can guarantee the service, we will. We will also provide delivery options to suit your needs.
| Delivery Location | Service Available | ||
|---|---|---|---|
| Standard Service Delays fixed as soon as possible |
Local | Next Business Day | |
| North Island Metro | Next Business Day | Saturday delivery option available | |
| South Island Metro | Next Business Day | ||
| 2 Business Days | |||
| Guaranteed Service or your money back | Local | Same Day | |
| Next Business Day | |||
| Regional | Same Day Available to the below: | ||
| Whangarei Metro | |||
| Hamilton Metro | |||
| Rotorua Metro | |||
| Tauranga Metro | |||
| Guaranteed services must have been enabled by your NOW rep with the correct system and set up | |||
Dangerous Goods Deliveries can take an extra business day.
Rural Deliveries can take an extra 3 business days.