If you were out when we tried to deliver your item your courier will have left a card for you. Use the details on the card to complete the form below and arrange for collection, redelivery or redirection of your item.
- There is no cost for item pick-up from your local NOW Couriers collection point.
- If you request a signature on redelivery this will incur a charge.
- There is no charge for redelivery if you give us permission to leave without a signature (you can specify a safe place for us to leave your item).
- Many of our customers find delivery to their work address the most convenient option.
Please call us on 09 526 9170 to arrange redelivery.
You have three options for receiving your item.
- Collection from our branch: You may choose to collect your item from your local NOW Couriers branch.
- Redirection: You may choose to have the item delivered to an alternative address (i.e. your workplace)*.
- Redelivery: You may choose to have the item redelivered to the same address*.
*An additional charge may apply should you require a signature on delivery arranged with special instructions.