Several inter-island ferry sailings have been cancelled for the remainder of the week due to mechanical issues. We sincerely apologise for any disruption this may cause. As a result, backlogs are expected, and delays will impact all inter-island road freight movements during this period. Customers with time-sensitive, urgent, or perishable items are encouraged to consider utilising airfreight options where possible.

Help > Dangerous Goods Guidelines

Dangerous Goods Guidelines

There are some items that NOW Couriers cannot deliver because of the nature of the item, its priceless value, legal reasons or because transporting the item may present a safety risk to our couriers.

Prohibited goods

The list below details items that cannot be sent through NOW Couriers:

Animals
Jewellery
Cash
Negotiable Instruments
Bullion
Coins
Precious Stones
Antiques
Original Artworks or other valuables
Firearms and ammunition
Some Dangerous Goods (see below)

Dangerous goods

When you are sending items that are hazardous eg: paints, aerosols and batteries, you must follow N OW Couriers Dangerous Goods (DG) Policy before it can be accepted for transport.

You must complete a Dangerous Goods Declaration Form for each consignment sent. The items must be packaged to meet with the legislative requirements for the particular sending class. Each Dangerous Goods Consignment must be marked and labelled in accordance with the information supplied by the manufacturer of the goods.

Complete our Dangerous Goods Declaration Form

If you have any questions about our Prohibited or Dangerous Goods Policies please contact your local branch.