Delays are to be expected in the following areas as roads are currently closed due to flooding and slips. SH3 Awakino between Mokau and Piopio SH4 between SH3 and SH43 SH43 between Taumarunui and Whangamomona Due to rising water levels, crews are unable to clear the roads until the flooding subsides. Closures are expected to remain in place until Thursday morning, 16 October.

Help, Hints & Handy Resources

Find important forms, helpful guides and quick answers to common questions. It’s all here.

Helpful forms

Application for credit

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Authority to leave

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Lodge a claim

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Helpful guides

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Organise redelivery of your parcel.

Claims Guidelines

What to do if your item has been damaged or lost.

Frequently Asked Questions

Answers to commonly asked questions about our products and services.

Area Guides

Everything you need to know about our area pricing.

Packaging & Labelling Guidelines

These guidelines will help you to comply with our Terms and Conditions of Carriage.

Ticketing Guidelines

These guidelines will help you to comply with our Terms and Conditions of Carriage.

Dangerous Goods Policy

Do you have Dangerous goods that need to be transported?

Dangerous Goods Guidelines

Everything you need to know about prohibited or dangerous goods.

Residential Deliveries

Everything you need to know about residential deliveries.

Fuel & Other Adjustments

Information on our variable fuel factor and road user charges, including current rates and FAQs.

Parcel Notifications

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Freight Estimation

Get your head around what freight price we can provide.