Great people and top technology: all the tools to get your package there on time.
Our friendly and knowledgeable customer service team is available to answer any questions you may have, or find the solution that best suits your situation.
Plus, if you contact us with a query, we pledge to update you within an hour on the status of your query. It‘s this “1-hour response” that lets you carry on with your day, knowing your query is in good hands.
Call us on 09 526 9170, 8.00am to 5.00pm, Monday to Friday.
Our courier fleet is made up of owner operator contractors each with an exclusive territory - allowing them to build lasting relationships across our customer base.
Fast, friendly and efficient, our contractors are the key to our success.
Track and Trace
For prepaid tickets, satchels and customer printed labels, our track and trace system provides real time visibility of your item's progress online 24/7.
Mobile Data Units
To ensure that all our packages have been successfully delivered, we obtain an electronic signature when we hand over your parcel. This allows us to send you a proof of delivery on request should you need it, confirming final delivery of your consignment.